Shipping and Delivery
We package our orders for the cheapest shipping rates possible. We also try to reduce and reuse packaging as best as we can.
For all bulk orders, please see here. We are happy to handle bulk orders for any of the products we offer.
We send our New Zealand orders out using Courier Post Overnight Delivery service. Orders made before 12pm on a working day are sent the same day.
Delivery times are targeted to be the next working day for most of New Zealand. South Island and rural addresses may take longer.
If we ship items on Friday, we cannot guarantee a Saturday delivery in your area. Only some postcodes have this option, which you can check here.
Tracking numbers are provided via email once an order has been fulfilled.
For all orders over NZ$100 within New Zealand, we offer FREE next day tracked shipping
***As of July 5th, 2022:
We send our orders out using New Zealand Post and for Australia, our standard shipping option is usually delivered in 3-10 working days.
For all orders over NZ$250 to Australia, we offer free tracked shipping
We send our orders out using New Zealand Post and Internationally, our standard shipping option is usually delivered in 3-10 working days.
For all International orders over NZ$500, we offer free tracked shipping
We can offer a tracked shipping service to the following countries: Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom, and the United States.
With apologies, we do not ship to countries in Africa, Central America, or South America.
We also do not ship to Afghanistan, Albania, Armenia, Aruba, Antigua And Barbuda, Azerbaijan, Bahamas, Barbados, Bermuda, Bosnia And Herzegovina, Cayman Islands, Curaçao, Dominica, Dominican Republic, Greenland, Grenada, Haiti, Jamaica, Lithuania, Martinique, Mauritius, Moldova, Republic of, Montenegro, Netherlands Antilles, Pakistan, Palestinian Territory, Occupied, Romania, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Sao Tome And Principe, Serbia, Seychelles, Sint Maarten, St. Vincent, United Republic Of, Trinidad and Tobago, Turks and Caicos Islands, Virgin Islands, British, Cuba, Falkland Islands (Malvinas), French Southern Territories, Heard Island And Mcdonald Islands, Korea, Democratic People's Republic Of, Libyan Arab Jamahiriya, Mayotte, Montserrat, Saint Barthélemy, Saint Helena, Saint Pierre And Miquelon, South Georgia And The South Sandwich Islands, Svalbard And Jan Mayen.